do you ship internationally?

Yes! I ship from my little home in New York, and I can ship anywhere that USPS will ship to.

I am shipping to the UK & the EU, but please be aware that the customer is responsible for paying any import VAT, taxes, and fees associated with your order. The cost of international shipping through my shop does not cover import VAT charges, which is a separate payment you will need to pay your delivery service. Orders cannot be refunded if you fail to pay import fees that allow your package to arrive safely to you.

As of December 13, 2024, I am unable to ship tracked mail to Northern Ireland and to the European Union due to new GPSR regulations. All orders with bulky items (large prints, pins, washi, calendars, etc) will be canceled and refunded.

CC's Art Cafe is not responsible for any fees or taxes incurred on your order and these fees are not included in the item’s price or shipping costs.

how long will my order take to arrive to me?

USPS currently states that domestic mail takes 2-5 business days to arrive and international mail varies by location, but may take a couple weeks up to a month or so to arrive. Please be patient! If you've waited over a month for your package to arrive (two months for international friends), please don't hesitate to email me and I will try my best to help you.

I currently ship my orders out around once or twice a week depending on order volume! I try my best to pack orders within a timely manner, and when your order is packed you will receive either a tracking number or a note added to your order information in your email. Please remember that I am a single person running my shop, and I am trying my best to get your order to you as soon as I can!

how much does shipping cost?

With the switch over to Shopify, I've decided to switch to weight-based shipping! Shipping costs are calculated based on USPS's current shipping fees, and all domestic mail is tracked and starts at around $5.

I am offering $5 flat mail shipping for international orders! Flat shipping is mailed in regular A7 envelopes with stamps. Sticker sheets, single stickers, bookmarks, small prints, and suncatchers are eligible for flat mail shipping. If your order is not eligible for sticker mail shipping, it will be refunded.

If your order includes anything else (large prints, pins, washi etc), your order will include tracking and the shipping costs are calculated by USPS and start at around $16.

I understand that shipping is expensive, but unfortunately as a small business I do not have any control over offering you more affordable shipping - these prices are set by USPS, and they go up every year.

what is your refund policy?

If your order gets lost in the mail, I am happy to work with you to try and replace items as long as they are not custom made or original artwork. I cannot refund orders that arrive safely to you, unless there is a defective product, in which case please email me and I'll be happy to send you a replacement.

Due to the cost of tracked shipping, especially for international orders, any help with replacement shipping costs would be greatly appreciated!

As an artist who draws inspiration from the natural world, I care deeply about sustainability and have tried my best to take steps towards creating a more sustainable shop!

packaging supplies

All tracked orders are mailed in 100% recycled padded mailers from EcoEnclose and are curbside recyclable. All sticker orders are mailed in 100% recycled paper envelopes.

Inside your package, your order will be protected by a water-resistant glassine envelope or a 100% recycled plastic film bag. Glassine envelopes are made from virgin material but are 100% curbside recyclable and compostable. Please remember to remove stickers from the glassine bag before recycling, as stickers are not recyclable! Plastic film bags are recyclable with film recycling, generally available at your local grocery store.

merchandise & manufacturers

Prints are manufactured by Catprint, a small printing company based in the US. Everything is ordered in small batches in order to minimize waste.

My wooden pins are manufactured by Zap Creatives and are made from responsibly sourced Maple wood.

Business and thank you cards are manufactured by Gotprint, and I use their 100% recycled options.

Custom Post-It notes are manufactured by Vistaprint and are printed on paper that contains at least 30% post-consumer recycled content.

Washi tapes and sticker sheets are manufactured by Washi Mill, a trusted factory based in Guangdong, China. They offer low-plastic packaging options.

All handmade clay items are made with polymer clay (specifically, Sculpey Premo).

All crocheted and knitted items are made with natural material yarns - cotton, wool, and linen yarns. I am phasing out acrylic yarns in my yarn collection!

All digital art is made on a Huion Kamvas drawing tablet in Clip Studio Paint.

My favorite watercolors are the Sennelier French Watercolors, which are wildly pricey but blend beautifully. I like 300gsm Arches cold-pressed paper for my watercolor paintings, but I'll use any brush that's nice and soft. I also occasionally use Arteza gouache and Rohrer & Klingner pigment inks.

I'm a huge fan of fountain pens, since they are a more sustainable option to your regular gel ink pen, which are one-time use only. My favorite fountain pens are the TWSBI Eco (I have it with an EF nib), the Lamy Safari (EF nib), and the Kaweco Sport (M nib - their F nibs can get scratchy). My favorite fountain pen inks are by Pilot Iroshizuku and J. Herbin - both brands make smaller ink bottles, which is great if you like trying out a bunch of different ink colors. Pilot Iroshizuku also makes a great black ink called Take-Sumi for ink illustrations!

If you have any questions about my supplies, please contact me! Art and craft supplies are one of my favorite topics of all time, so I'm always happy to chat about them.